Davis Guitar Music Centre

I wanted to share my recent experience with my purchase of an LTD EC-256 guitar from your store. While I don't typically write reviews, I believe this feedback is essential. I was recommended the LTD EC-256 over the PRS SE Custom 24 by your team due to concerns about the latter's tremolo system. I appreciated the initial sales service, which was quite satisfactory, and I decided to make the purchase. However, a few weeks later, I began to encounter issues with the guitar. There was an irritating buzz on the strings, prompting me to return for service. To my surprise, I was told that I needed to replace the strings as they were considered old, even though I had purchased the guitar just three months prior. During the service visit, I also had to address loose plugs and a tuning peg issue. While these problems were resolved, there was still a slight buzzing after the string change. When I attempted to point this out, the technician appeared irritated and made an unprofessional comment about attending to a celebrity. Upon closer inspection, I discovered that the frets on the guitar were not level, and it became apparent that the guitar was older than I had been led to believe. I have attached pictures for reference. In summary, my experience with my LTD EC-256 purchase from Davis Guitar has been mixed. I appreciate the initial sales service and the resolution of some of the issues. However, I am disappointed with the guitar's age and condition and the lack of transparency regarding the need for frequent string changes. I hope this feedback helps improve the experience for future customers at Davis Guitar.

Thanks Ram for taking your time sharing your life experience and showing me your awesome setup and shredding earlier today! You inspired me alot! In the end, I grab the ltd guitar and the build-in amps for home practice! Thanks to you bro for the recommendations! Truly deserved a 5-star rating! See u again! Keep shredding! 🤟🏻 …

I don’t know where to start. I was wondering what guitar should I get with a limited budget. So I went to almost every music stores around bras basah, walk and walk til the last music store showed up, which is Davis. I told this sales assistant that I only have $700 for a decent guitar. So he gladly showed me around, even let me look around their show rooms. So, he told me to look at the PRS SE CE 24. It was love at first sight. Then he helped me try the guitar and see the different variations of sound this guitar has. Even let me tried different amps! I mean who does this nowadays for their customers. And I was overwhelmed (in a good way). The piece costs $99 more than what I’m looking for, but it was worth every penny. This guy even helped me wipe off the guitar! I’m glad that I chose this store for my purchase. And THANK YOU, RAM! for your awesome customer service. U need a raise, my guy! Thanks, Davis! -James

The best Music Store in Singapore hands down!!! If Davis carries it, look no further. My number 1 go to store since 1993! 28 years on and still my number 1 go to store! Janet has always been there to assist me with my purchases from pedals, Esp Guitars to my beloved Mesa Triple Rectifier! Prompt responses to email queries secures my purchases all the time and now, I don’t even have to go down to the store! Just received my new electric guitar delivered right to my doorstep packed with surprise free gifts! The best music store with best Customer service! Thank you Janet & Davis Team and looking forward to more future purchases!!! 🤘🏻